TGBLAST contacts
One channel, a real person on the other side, and a clear list of what to attach so your question gets answered on the first message.
Updated 20 September 2026
How to reach us
All communication happens on Telegram — the same place the service works in.
- Support
- @saymynamepython — questions about the dashboard, payment, promo codes and technical problems.
- Response time
- Usually within a few hours. We do not run a round-the-clock shift and will not promise a reply in a minute: write at night and the answer comes in the morning. Nothing gets lost — every message is answered.
- Languages
- English and Russian.
- Domain
- tgblast.app — the only address of the service. The dashboard lives here too; there are no mirrors and no app-store applications.
- Before you pay
- Ask anything. If the tool you need is not in the dashboard we will tell you straight away, not after the charge.
Watch out for impostors. Take the payment wallet address only from your own dashboard and check it against the address published in the support channel. Transfers to a different address, a different network or a different currency cannot be identified and are not refunded — that is written into the payment and refund terms. We never ask for your dashboard password and never offer to take payment to a "manager's personal wallet".
What to write when something breaks
The more specific the message, the faster the answer. Six points to aim for.
- Your dashboard login. The login, not your Telegram handle — that is how we find your account. Never send the password.
- The section and the action. Where it happened and what you clicked: "Campaigns → New DM campaign → Create campaign", "Accounts → Upload folder".
- The exact message on screen. Copy it in full: "No warmed-up accounts for the check", "Account limit on your plan: N", "Execution time exceeded". The wording almost always identifies the cause.
- A screenshot. The whole screen, including the form and the notification. A crop of one button rarely helps.
- Time and timezone. Roughly when it happened, so we can find the event in the logs.
- What you already tried. Reloaded the page, checked the proxies, restarted the campaign. That saves the first round of clarifying questions.
For payment questions add the transaction hash (TxID) — 64 characters from your wallet or exchange history — and the exact amount down to the decimals. Mistaken payments and amounts that do not match the invoice are reconciled manually; the procedure is described in the payment and refund terms.
What you can solve without us
Half the tickets are closed by a single guide page.
The full list of sections is in the guides hub, along with the seven-step quick start and a glossary: FloodWait, spam block, Spintax, segment, TxID and the rest in plain language.
Documents
The terms the service runs on. The legal texts are published in Russian.
- Public offer
- Договор на оказание услуг доступа — subject matter, access procedure, rights and obligations, limitation of liability.
- Privacy policy
- Политика конфиденциальности — what data is processed, how long it is kept, how to have it deleted and what the site analytics collect.
- Payment and refunds
- Оплата и возврат — how an invoice is issued, what to do about a mistaken payment and when a refund is possible.
- About the service
- How TGBLAST is built: the cloud, client data isolation, backups and the principles we hold to.
Still have questions?
Message support — we will answer and tell you whether the service fits your task. Promo codes for 7 days of full access come from there too.